
HydroClean Water Flosser
Featured In
What Customers Are Raving About!
Trusted by thousands of users upgrading their ear care routine
Why HydroClean Works
Flushes Out Trapped Food
Brushing only cleans the surface. HydroClean uses a targeted water stream to help flush away food debris from between teeth, around the gumline, and other hard-to-reach areas.
Supports Healthier-Looking Gums
A gentle water pulse helps clean along the gumline without the harsh pulling or scraping feeling of string floss. Start on a lower mode and build up as your gums get used to it.
Fresher Breath Every Day
Food left between teeth can lead to unwanted odours. HydroClean helps rinse away the build up brushing can miss, leaving your mouth feeling cleaner, fresher, and increasing confidence.
Easier Than String Floss
No awkward angles. No snapping floss. No struggling to reach the back teeth. HydroClean makes daily flossing quicker, easier, and more consistent especially for braces, retainers, and tight gaps.
Brushing Is Just The Start
Brushing alone leaves more behind than most people realise. Trapped food, plaque, and buildup settle between teeth, around braces, and along the gumline, exactly where your toothbrush can't reach.
HydroClean flushes away what brushing misses, giving you that genuinely clean, just-rinsed feeling without leaving your bathroom.
94%
said their mouth felt noticeably cleaner after just one use
96%
96% said it made cleaning between teeth easier and more precise
95%
found it gentler and more comfortable than string floss
90 Day Money Back Guarantee!
We stand by our products with a 90 day risk free guarantee. If you're not completely thrilled with your order, simply return it for a full refund (no questions asked)
A FRESHER, CLEANER MOUTH IN MINUTES
HydroClean
DEEP CLEAN
Powerful water pulses flush away trapped food, plaque, and debris from between teeth and along the gumline.
GENTLE ON GUMS
Clean effectively without harsh scraping or snapping floss. Ideal for sensitive gums, braces, retainers, and tight gaps.
CLEAN YOU CAN FEEL
Mouth feels fresher, cleaner, and more confident after every single use.
DAILY RESULTS
A few minutes a day is all it takes for a deeper clean than brushing alone.
Before
After
REAL RESULTS YOU CAN SEE
See The Difference
Not Just Feel It
HydroClean's powerful water stream flushes away the plaque and debris that brushing leaves behind, between teeth, along the gumline, and in every gap your toothbrush misses.
No scraping. No snapping floss. Just a deeper clean with results you can actually see.
Powerful 360° Rotating Nozzle
3 Modes for Every Routine
Gentle Enough For Braces & Sensitive Gums
Cleaner Teeth In Minutes, Not Hours of Flossing
FAQ
Frequently Asked Questions
General Information
ClearHear Information
HydroClean Information
Shipping & Delivery
About Us
At Sterally, we believe personal care should be safe, simple, and effective.
Our mission is to provide modern hygiene solutions that help people feel more confident in their everyday routines.
We created ClearHear to solve a common problem (Cleaning ears without visibility). Traditional methods often rely on guesswork, which can lead to discomfort, ineffective results or worst.
With ClearHear, you can see exactly what you're doing, making ear care safer, easier, and more precise.
We later expanded into oral care with HydroClean, our water flosser designed to reach what brushing and traditional floss often leave behind, giving you a deeper, more comfortable clean from the comfort of home.
Every Sterally product is built around the same belief: you deserve to know exactly what you're doing when you care for yourself.
Payment Methods
Payment Methods
At Sterally, we offer secure and convenient payment options to make your checkout experience simple and safe.
Accepted Payment Methods
We accept the following payment methods:
- Visa
- Mastercard
- American Express
- PayPal
- Apple Pay
- Google Pay
- Klarna (where available)
- Shop Pay
- Maestro
All payments are processed securely using encrypted technology.
Secure Payments
Your security is important to us.
All transactions are protected using industry-standard SSL encryption, ensuring your personal and payment information remains safe at all times.
Payment Issues
If you experience any issues during checkout, please contact our support team and we’ll be happy to assist.
Warranty
ClearHear Warranty
At Sterally, we stand behind the quality of our products. Your ClearHear device is protected by our Limited Warranty, giving you peace of mind with every purchase.
What's Covered
Your ClearHear device is covered against manufacturing defects and faulty performance under normal use.
This includes:
✔ Device malfunction
✔ Charging issues
✔ Camera or LED failure
✔ Manufacturing defects
If your device stops working due to a defect, we'll help resolve the issue quickly.
Warranty Period
Your ClearHear device is covered for 90 days from the date of delivery.
This allows you plenty of time to test your device and ensure it works as expected.
What's Not Covered
The warranty does not cover:
- Damage caused by misuse
- Accidental drops or physical damage
- Water damage
- Unauthorized modifications
- Normal wear and tear
- Lost or stolen items
We recommend handling your ClearHear device carefully and storing it safely after use.
How to Make a Warranty Claim
If you experience an issue with your ClearHear device, please contact us and include:
- Your Order Number
- A description of the issue
- Photos or videos showing the problem (if possible)
Send your request to:
Our support team will review your claim and assist you with the next steps.
Our Commitment
Our goal is to ensure every customer has a reliable and positive experience.
If your ClearHear device has a genuine fault, we'll work quickly to provide a solution.
Need Help?
If you have any questions about your warranty, contact us anytime:
📧 support@sterally.com
⏱ Response Time: Within 24 Hours
Returns & Refund Policy
We want you to feel confident when shopping with Sterally.
That's why we offer a 90-Day Satisfaction Guarantee.
🛡 90-Day Risk-Free Guarantee
If you're not completely satisfied with your purchase, you may return your item within 90 days of delivery.
To start a return, please contact us at:
Our team will guide you through the process.
📦 Return Conditions
To be eligible for a return:
- Item must be unused and in original packaging
- Item must be returned within 90 days of delivery
- Proof of purchase is required
For hygiene reasons, used items may not be eligible unless faulty.
🔧 Faulty or Damaged Items
If your item arrives damaged or defective, please contact us within 48 hours of delivery.
We will gladly arrange a replacement or refund.
💳 Refund Processing
Once your return is received and inspected:
- Refunds will be issued to your original payment method
- Processing typically takes 5–7 business days
Contact Us
Contact Us
We're here to help.
Whether you have a question about your order, need product support, or want more information, our team is ready to assist.
Customer Support
📧 Email: support@sterally.com
⏱ Response Time: Within 24 Hours
📅 Support Hours: Monday–Friday
We aim to respond to all enquiries as quickly as possible.
Order Support
If you're contacting us about an order, please include:
- Your Order Number
- The Email Used at Checkout
- A Brief Description of Your Request
This helps us resolve your enquiry faster.
Need Immediate Help?
Visit our:
- FAQ Page
- Shipping Information Page
- Track Your Order Page
Most questions can be answered instantly there.
Can ClearHear push wax deeper into the ear?
No. Because you can see exactly what you're doing, ClearHear helps reduce the risk of pushing wax deeper. Unlike blind cleaning methods, the live camera view gives you full control.
Is ClearHear safe to use?
Yes. ClearHear is designed with soft, flexible silicone tips to ensure a gentle and comfortable experience. The built-in HD camera lets you see exactly what you're doing, helping you clean safely and avoid pushing wax deeper like traditional cotton buds can.
How does ClearHear actually work?
Simply download the companion app and connect the device to your phone via WiFi. Once connected, you'll see a live HD view from inside your ear, allowing you to guide the soft tip safely and remove buildup with precision.
Does it hurt to use?
Not at all. The soft silicone tips are designed for comfort, and the live camera view helps you move carefully and avoid discomfort. Most customers say it's far more comfortable than using cotton buds.
How long does it take to clean your ears?
Most users complete a full clean in under 5 minutes. The live camera view makes the process quick and efficient because you're not guessing. You can see exactly what you're doing.
Can children or older adults use ClearHear?
Yes. ClearHear can be used by adults and older children under supervision. The camera view makes it easier to guide safely, but we recommend adult supervision when used for younger users.
Can I re-use my blue tips?
Yes. The Blue tips can be washed and then re-used as many times as needed.
Can HydroClean damage my gums?
No. The controlled water pressure is designed to clean gently and effectively. Unlike string floss, there's no risk of snapping, cutting, or forcing pressure into sensitive areas.
Is HydroClean safe to use?
Yes. HydroClean is designed for daily use and is gentle enough for sensitive gums, braces, and retainers. The adjustable modes let you control the intensity to suit your comfort level.
How does HydroClean actually work?
Simply fill the 260ml tank with water and select your mode. The 360° rotating nozzle directs a controlled water stream between teeth and along the gumline, flushing away food, plaque, and debris.
Does it hurt to use?
Not at all. The Soft mode is gentle enough for sensitive gums, and most customers say it's far more comfortable than traditional string floss.
How long does it take to clean my teeth?
Most users complete a full clean in under 2 minutes. The 260ml tank gives you enough capacity to clean your whole mouth without needing to refill.
Can children or older adults use HydroClean?
Yes. HydroClean can be used by adults and older children under supervision. The Soft mode makes it suitable for more sensitive mouths, but we recommend adult supervision for younger users.
Can I reuse the nozzle tips?
Yes. The nozzle tips can be rinsed and reused. We recommend replacing them every 3 to 6 months for the best hygiene and performance.
How fast is shipping?
Orders are typically processed within 24–72 hours. Delivery usually takes 4-10 business days, depending on your location. You'll receive tracking details as soon as your order ships.
United Kingdom:
Estimated delivery time is 4-8 business days
Europe:
Estimated delivery time is 5-10 business days
International:
Estimated delivery time is 5-10 business days
Please note that delivery times may vary slightly during peak periods or due to courier delays.
Order Tracking
All orders include Tracked Delivery.
Once your order ships, you'll receive an email containing your tracking number so you can monitor your delivery in real time.
You can also track your order at anytime using our Track Your Order page.
What happens if my order is delayed?
Occasionally, delivery may take a little longer due to courier delays, high demand, or customs processing. If your order hasn’t arrived within the estimated delivery window, please contact us at support@sterally.com and we’ll help track it down for you.
Do you offer free shipping?
Yes, we offer free shipping on selected orders and promotions. Any available free shipping offer will be clearly shown at checkout before you place your order.
What if I entered the wrong shipping address?
Please contact us immediately at:
If your order has not yet shipped, we will update the address.
Safe payment on our website
Why HydroClean Is Better Than String Floss
Protect your gums before damage sets in. String floss can snap, slip, and cut into sensitive gums, often doing more harm than good. Bleeding, irritation, and inconsistent results are common with the very thing people use to clean their teeth. HydroClean gives you a controlled, powerful water stream that cleans deeper and gentler, every single time.
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Reaches Between Every Tooth |
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Gentle, Comfortable Cleaning |
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Safe for Braces & Sensitive Gums |
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Reduces Plaque Buildup |
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Prevents Bleeding Gums |
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If you have any questions, feel free to contact us at support@sterally.com



