Shipping Information

Shipping Information

At Sterally, we aim to deliver your order as quickly and reliably as possible.

📦 Processing Times

All orders are processed within 24–72 hours (Monday–Friday).
Once your order has been processed, it will be dispatched and prepared for delivery.

You will receive a confirmation email with tracking details once your order ships.


🚚 Delivery Times

United Kingdom:
Estimated delivery time is 4–8 business days

Europe:
Estimated delivery time is 5–10 business days

International:
Estimated delivery time is 5–10 business days

Please note that delivery times may vary slightly during peak periods or due to courier delays.


📍 Order Tracking

All orders include tracked delivery.

Once your order ships, you'll receive an email containing your tracking number so you can monitor your delivery in real time.

You can also track your order at any time using our Track Your Order page.


📬 Incorrect Address Information

Please ensure your shipping address is entered correctly at checkout.

If you notice an error, contact us immediately at:

📧 support@sterally.com


❓ Need Help?

If you have any questions about shipping, feel free to contact our team:

📧 support@sterally.com
⏱ Response Time: Within 24 Hours