Shipping Information
Shipping Information
At Sterally, we aim to deliver your order as quickly and reliably as possible.
📦 Processing Times
All orders are processed within 24–72 hours (Monday–Friday).
Once your order has been processed, it will be dispatched and prepared for delivery.
You will receive a confirmation email with tracking details once your order ships.
🚚 Delivery Times
United Kingdom:
Estimated delivery time is 4–8 business days
Europe:
Estimated delivery time is 5–10 business days
International:
Estimated delivery time is 5–10 business days
Please note that delivery times may vary slightly during peak periods or due to courier delays.
📍 Order Tracking
All orders include tracked delivery.
Once your order ships, you'll receive an email containing your tracking number so you can monitor your delivery in real time.
You can also track your order at any time using our Track Your Order page.
📬 Incorrect Address Information
Please ensure your shipping address is entered correctly at checkout.
If you notice an error, contact us immediately at:
❓ Need Help?
If you have any questions about shipping, feel free to contact our team:
📧 support@sterally.com
⏱ Response Time: Within 24 Hours