
ClearHear HD Visual Ear Cleaner
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What Customers Are Raving About!
Trusted by thousands of users upgrading their ear care routine
Why ClearHear Works
Reduce Chances Of Infection
ClearHear helps support cleaner ear hygiene by allowing you to see and remove wax buildup safely, reducing the chance of trapped bacteria and irritation.
Improve Hearing Clarity
Wax buildup can make ears feel blocked or muffled. ClearHear gives you real-time visibility so you can clean with more confidence and control.
Stay Clean & Fresh
Upgrade your hygiene routine with a smarter way to clean your ears from home. Feel fresher, cleaner, and more confident every day.
Safer Than Cotton Buds
Cotton buds can push wax deeper into the ear. ClearHear helps you see exactly what you're doing for safer, more controlled cleaning.
Real Results You Can See And Feel Instantly
Most people clean their ears blindly, risking discomfort and poor results. With ClearHear, you can see exactly what you’re doing in real time making cleaning safer, easier, and far more effective. In just minutes, users experience a clearer, more comfortable feeling.
94%
said they felt a noticeable difference after just one use
96%
said the HD camera made cleaning easier and more precise
95%
said they felt more confident and safe compared to cotton buds
90 Day Money Back Guarantee!
We stand by our products with a 90 day risk free guarantee. If you're not completely thrilled with your order, simply return it for a full refund (no questions asked)
CLEAN YOUR EARS SAFELY WITH FULL VISIBILITY
ClearHear
CONNECT
Download the app & connect via WiFi
Get real-time HD view on your phone
No more blind digging
INSERT GENTLY
Carefully place the soft silicone tip into your ear
Comfortable, safe, flexible tips
No scratching or discomfort
VIEW & CLEAN
Watch live as you remove wax
1296P HD Camera
LED lights for full visibility
DONE IN MINUTES
Quick, precise, and mess-free cleaning
Skip blind digging
Removes wax safely
Fast charging
Before
After
REAL RESULTS YOU CAN SEE
See The Difference
Not Just Feel It
ClearHear's precision HD camera lets you see exactly what's inside your ear -before, during, and after cleaning.
No guessing. No pushing wax deeper. Just safe, controlled cleaning with results you can actually see in real time.
Crystal-clear HD camera view
Soft Medical-Grade Silicone Tips
Live Real-Time Viewing On Your Phone
Clean Your Ears In Minutes - Not Guesswork
FAQ
Frequently Asked Questions
General information
ClearHear information
Shipping & Delivery
About Us
At Sterally, we believe personal care should be safe, simple, and effective.
Our mission is to provide modern hygiene solutions that help people feel more confident in their everyday routines.
We created ClearHear to solve a common problem (Cleaning ears without visibility). Traditional methods often rely on guesswork, which can lead to discomfort, neffective results or worst.
With ClearHear, you can see exactly what you're doing, making ear care safer, easier, and more precise.
Payment Methods
Payment Methods
At Sterally, we offer secure and convenient payment options to make your checkout experience simple and safe.
Accepted Payment Methods
We accept the following payment methods:
- Visa
- Mastercard
- American Express
- PayPal
- Apple Pay
- Google Pay
- Klarna (where available)
- Shop Pay
- Maestro
All payments are processed securely using encrypted technology.
Secure Payments
Your security is important to us.
All transactions are protected using industry-standard SSL encryption, ensuring your personal and payment information remains safe at all times.
Payment Issues
If you experience any issues during checkout, please contact our support team and we’ll be happy to assist.
Warranty
ClearHear Warranty
At Sterally, we stand behind the quality of our products. Your ClearHear device is protected by our Limited Warranty, giving you peace of mind with every purchase.
What's Covered
Your ClearHear device is covered against manufacturing defects and faulty performance under normal use.
This includes:
✔ Device malfunction
✔ Charging issues
✔ Camera or LED failure
✔ Manufacturing defects
If your device stops working due to a defect, we'll help resolve the issue quickly.
Warranty Period
Your ClearHear device is covered for 90 days from the date of delivery.
This allows you plenty of time to test your device and ensure it works as expected.
What's Not Covered
The warranty does not cover:
- Damage caused by misuse
- Accidental drops or physical damage
- Water damage
- Unauthorized modifications
- Normal wear and tear
- Lost or stolen items
We recommend handling your ClearHear device carefully and storing it safely after use.
How to Make a Warranty Claim
If you experience an issue with your ClearHear device, please contact us and include:
- Your Order Number
- A description of the issue
- Photos or videos showing the problem (if possible)
Send your request to:
Our support team will review your claim and assist you with the next steps.
Our Commitment
Our goal is to ensure every customer has a reliable and positive experience.
If your ClearHear device has a genuine fault, we'll work quickly to provide a solution.
Need Help?
If you have any questions about your warranty, contact us anytime:
📧 support@sterally.com
⏱ Response Time: Within 24 Hours
Returns & Refund Policy
We want you to feel confident when shopping with Sterally.
That's why we offer a 90-Day Satisfaction Guarantee.
🛡 90-Day Risk-Free Guarantee
If you're not completely satisfied with your purchase, you may return your item within 90 days of delivery.
To start a return, please contact us at:
Our team will guide you through the process.
📦 Return Conditions
To be eligible for a return:
- Item must be unused and in original packaging
- Item must be returned within 90 days of delivery
- Proof of purchase is required
For hygiene reasons, used items may not be eligible unless faulty.
🔧 Faulty or Damaged Items
If your item arrives damaged or defective, please contact us within 48 hours of delivery.
We will gladly arrange a replacement or refund.
💳 Refund Processing
Once your return is received and inspected:
- Refunds will be issued to your original payment method
- Processing typically takes 5–7 business days
Contact Us
Contact Us
We're here to help.
Whether you have a question about your order, need product support, or want more information, our team is ready to assist.
Customer Support
📧 Email: support@sterally.com
⏱ Response Time: Within 24 Hours
📅 Support Hours: Monday–Friday
We aim to respond to all enquiries as quickly as possible.
Order Support
If you're contacting us about an order, please include:
- Your Order Number
- The Email Used at Checkout
- A Brief Description of Your Request
This helps us resolve your enquiry faster.
Need Immediate Help?
Visit our:
- FAQ Page
- Shipping Information Page
- Track Your Order Page
Most questions can be answered instantly there.
Can ClearHear push wax deeper into the ear?
No. Because you can see exactly what you're doing, ClearHear helps reduce the risk of pushing wax deeper. Unlike blind cleaning methods, the live camera view gives you full control.
Is ClearHear safe to use?
Yes. ClearHear is designed with soft, flexible silicone tips to ensure a gentle and comfortable experience. The built-in HD camera lets you see exactly what you're doing, helping you clean safely and avoid pushing wax deeper like traditional cotton buds can.
How does ClearHear actually work?
Simply download the companion app and connect the device to your phone via WiFi. Once connected, you'll see a live HD view from inside your ear, allowing you to guide the soft tip safely and remove buildup with precision.
Does it hurt to use?
Not at all. The soft silicone tips are designed for comfort, and the live camera view helps you move carefully and avoid discomfort. Most customers say it's far more comfortable than using cotton buds.
How long does it take to clean your ears?
Most users complete a full clean in under 5 minutes. The live camera view makes the process quick and efficient because you're not guessing. You can see exactly what you're doing.
Can children or older adults use ClearHear?
Yes. ClearHear can be used by adults and older children under supervision. The camera view makes it easier to guide safely, but we recommend adult supervision when used for younger users.
Can I re-use my blue tips?
Yes. The Blue tips can be washed and then re-used as many times as needed.
How fast is shipping?
Orders are typically processed within 24–72 hours. Delivery usually takes 4-10 business days, depending on your location. You'll receive tracking details as soon as your order ships.
United Kingdom:
Estimated delivery time is 4-8 business days
Europe:
Estimated delivery time is 5-10 business days
International:
Estimated delivery time is 5-10 business days
Please note that delivery times may vary slightly during peak periods or due to courier delays.
Order Tracking
All orders include Tracked Delivery.
Once your order ships, you'll receive an email containing your tracking number so you can monitor your delivery in real time.
You can also track your order at anytime using our Track Your Order page.
What happens if my order is delayed?
Occasionally, delivery may take a little longer due to courier delays, high demand, or customs processing. If your order hasn’t arrived within the estimated delivery window, please contact us at support@sterally.com and we’ll help track it down for you.
Do you offer free shipping?
Yes, we offer free shipping on selected orders and promotions. Any available free shipping offer will be clearly shown at checkout before you place your order.
What if I entered the wrong shipping address?
Please contact us immediately at:
If your order has not yet shipped, we will update the address.
Safe payment on our website
Why ClearHear Is Safer Than Cotton Buds
Protect your ears before it is too late.
Cotton buds push wax deeper, cause buildup, and risk scratching the delicate skin inside your ear canal.
Muffled hearing, irritation, and discomfort are often the result of the very thing people use to fix them.
ClearHear gives you full visibility and control so you clean smarter, not blindly.
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See Inside Your Ear Clearly |
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Safe, Controlled Wax Removal |
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Reusable & Hygienic Cleaning |
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Reduces Risk of Wax Buildup |
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Prevents Pushing Wax Deeper |
Track Order
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If you have any questions, feel free to contact us at support@sterally.com



