Trusted By Hygiene Experts Worldwide
Before
After
REAL RESULTS YOU CAN SEE
See The Difference
Not Just Feel It
ClearHear's precision HD camera lets you see exactly what's inside your ear -before, during, and after cleaning.
No guessing. No pushing wax deeper. Just safe, controlled cleaning with results you can actually see in real time.
Crystal-clear HD camera view
Soft Medical-Grade Silicone Tips
Live Real-Time Viewing On Your Phone
Clean Your Ears In Minutes - Not Guesswork
Testimonials
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★★★★★
Game changer for anyone who travels a lot
Spend a lot of time on planes and always struggled with that blocked, muffled feeling afterwards. A mate recommended ClearHear and I haven't looked back. Compact enough to throw in my bag, charges quickly, and the camera makes it genuinely easy to use anywhere. Ears feel clear and I can actually hear properly on calls again. Wish I'd had this years ago.
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★★★★★
Small upgrade, big difference
I'm pretty serious about looking after myself and ClearHear fits right into that. Clean, well built, and actually effective. The live view takes a bit of getting used to but once you get the hang of it you wouldn't go back. Ears feel clearer than they have in years.
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★★★★★
Bought it as a joke. Now I swear by it
My girlfriend ordered one and I took the mick out of her for it. Then I tried it myself. Safe to say I ordered my own the same day. The HD camera is genuinely impressive and the difference in my hearing after one use was noticeable straight away. Lesson learned.
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★★★★★
Does exactly what it says
Not usually one to leave reviews but this genuinely impressed me. Been using cotton buds for years and thought nothing of it. Tried ClearHear and the camera showed me exactly how much damage I was probably doing. Ears feel completely clear now and the battery lasts ages. Solid bit of kit.
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★★★★★
Why did nobody tell me about this sooner?
Bought this out of curiosity and now my whole family wants one. The live camera view is wild you had no idea how much build up was in there until you see it for yourself. Feels so much safer than cotton buds. Genuinely impressed.
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★★★★★
Finally something that actually works
I'd been struggling with muffled hearing for months and just assumed it was normal. Tried ClearHear on a whim and the amount of wax it removed on the first use was honestly embarrassing. My hearing feels sharper, my ears feel cleaner, and I actually enjoy using it. Proper game changer.
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★★★★★
I was advised to use this or drops and I prefer this by far
I love using this. Being able to see that much detail in my ears is wild. This keeps my ears super clean and most importantly, safe from damage!
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★★★★★
Do not wait. I wish I knew about this before scarring my ear
I am very hygienic and used cotton buds daily for years until I did permanent damage to my left ear. My doctor advised me to use ClearHear to avoid scratching and this works perfectly!
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★★★★★
Upgraded my hygiene and feel much better for it
This device has me feeling like James Bond. I recently decided to take my hygiene to the next level as I want to become the best version of myself. Very glad I came across the Sterally ClearHear. Gamechanger!
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★★★★★
I Didn’t Realise How Much I Was Missing…
I honestly thought my ears were clean until I used this. Seeing inside made such a difference. It’s actually kind of shocking (in a good way)
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★★★★★
Wasn't Sure At first, But...
I thought this might be a gimmick, but it genuinely works. Once you try it, you realise how much better it is than traditional methods.
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★★★★★
Way better than anything I’ve tried before
I’ve used drops, sprays, cotton buds… none of them compare. This just works. The soft tip is comfortable and the camera gives you full confidence while using it.
How It Works
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Step 1
📱 Connect To Your Phone
Turn on Wifi and connect ClearHear instantly.
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Step 2
👁 See Inside Your Ear
Use the HD camera to view safely in real time.
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Step 3
✨ Clean With Confidence
Gently remove buildup with precision and control.
Why ClearHear Is Safer Than Cotton Buds
Protect your ears before it is too late.
Cotton buds push wax deeper, cause buildup, and risk scratching the delicate skin inside your ear canal.
Muffled hearing, irritation, and discomfort are often the result of the very thing people use to fix them.
ClearHear gives you full visibility and control so you clean smarter, not blindly.
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Doesn’t push wax deeper |
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Helps prevent ear damage |
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Gives real-time visibility |
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Safe silicone tips |
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Reusable & Hygienic Cleaning |
FAQ
Frequently Asked Questions
General Information
ClearHear Information
Shipping & Delivery
About Us
At Sterally, we believe personal care should be safe, simple, and effective.
Our mission is to provide modern hygiene solutions that help people feel more confident in their everyday routines.
We created ClearHear to solve a common problem (Cleaning ears without visibility). Traditional methods often rely on guesswork, which can lead to discomfort, neffective results or worst.
With ClearHear, you can see exactly what you're doing, making ear care safer, easier, and more precise.
We're committed to delivering products that combine:
✔ Practical innovation
✔ Reliable performance
✔ Customer-first support
Every order is handled with care, and our support team is always available to help.
When you shop with Sterally, you're backed by:
- Secure payments
- Tracked delivery
- 90-day satisfaction guarantee
- Responsive customer support
Payment Methods
Payment Methods
At Sterally, we offer secure and convenient payment options to make your checkout experience simple and safe.
Accepted Payment Methods
We accept the following payment methods:
- Visa
- Mastercard
- American Express
- PayPal
- Apple Pay
- Google Pay
- Klarna (where available)
- Shop Pay
- Maestro
All payments are processed securely using encrypted technology.
Secure Payments
Your security is important to us.
All transactions are protected using industry-standard SSL encryption, ensuring your personal and payment information remains safe at all times.
Payment Issues
If you experience any issues during checkout, please contact our support team and we’ll be happy to assist.
Warranty
ClearHear Warranty
At Sterally, we stand behind the quality of our products. Your ClearHear device is protected by our Limited Warranty, giving you peace of mind with every purchase.
What's Covered
Your ClearHear device is covered against manufacturing defects and faulty performance under normal use.
This includes:
✔ Device malfunction
✔ Charging issues
✔ Camera or LED failure
✔ Manufacturing defects
If your device stops working due to a defect, we'll help resolve the issue quickly.
Warranty Period
Your ClearHear device is covered for 90 days from the date of delivery.
This allows you plenty of time to test your device and ensure it works as expected.
What's Not Covered
The warranty does not cover:
- Damage caused by misuse
- Accidental drops or physical damage
- Water damage
- Unauthorized modifications
- Normal wear and tear
- Lost or stolen items
We recommend handling your ClearHear device carefully and storing it safely after use.
How to Make a Warranty Claim
If you experience an issue with your ClearHear device, please contact us and include:
- Your Order Number
- A description of the issue
- Photos or videos showing the problem (if possible)
Send your request to:
Our support team will review your claim and assist you with the next steps.
Our Commitment
Our goal is to ensure every customer has a reliable and positive experience.
If your ClearHear device has a genuine fault, we'll work quickly to provide a solution.
Need Help?
If you have any questions about your warranty, contact us anytime:
📧 support@sterally.com
⏱ Response Time: Within 24 Hours
Returns & Refund Policy
We want you to feel confident when shopping with Sterally.
That's why we offer a 90-Day Satisfaction Guarantee.
🛡 90-Day Risk-Free Guarantee
If you're not completely satisfied with your purchase, you may return your item within 90 days of delivery.
To start a return, please contact us at:
Our team will guide you through the process.
📦 Return Conditions
To be eligible for a return:
- Item must be unused and in original packaging
- Item must be returned within 90 days of delivery
- Proof of purchase is required
For hygiene reasons, used items may not be eligible unless faulty.
🔧 Faulty or Damaged Items
If your item arrives damaged or defective, please contact us within 48 hours of delivery.
We will gladly arrange a replacement or refund.
💳 Refund Processing
Once your return is received and inspected:
- Refunds will be issued to your original payment method
- Processing typically takes 5–7 business days
Contact Us
Contact Us
We're here to help.
Whether you have a question about your order, need product support, or want more information, our team is ready to assist.
Customer Support
📧 Email: support@sterally.com
⏱ Response Time: Within 24 Hours
📅 Support Hours: Monday–Friday
We aim to respond to all enquiries as quickly as possible.
Order Support
If you're contacting us about an order, please include:
- Your Order Number
- The Email Used at Checkout
- A Brief Description of Your Request
This helps us resolve your enquiry faster.
Need Immediate Help?
Visit our:
- FAQ Page
- Shipping Information Page
- Track Your Order Page
Most questions can be answered instantly there.
Can ClearHear push wax deeper into the ear?
No. Because you can see exactly what you're doing, ClearHear helps reduce the risk of pushing wax deeper. Unlike blind cleaning methods, the live camera view gives you full control.
Is ClearHear safe to use?
Yes. ClearHear is designed with soft, flexible silicone tips to ensure a gentle and comfortable experience. The built-in HD camera lets you see exactly what you're doing, helping you clean safely and avoid pushing wax deeper like traditional cotton buds can.
How does ClearHear actually work?
Simply download the companion app and connect the device to your phone via WiFi. Once connected, you'll see a live HD view from inside your ear, allowing you to guide the soft tip safely and remove buildup with precision.
Does it hurt to use?
Not at all. The soft silicone tips are designed for comfort, and the live camera view helps you move carefully and avoid discomfort. Most customers say it's far more comfortable than using cotton buds.
How long does it take to clean your ears?
Most users complete a full clean in under 5 minutes. The live camera view makes the process quick and efficient because you're not guessing. You can see exactly what you're doing.
Can children or older adults use ClearHear?
Yes. ClearHear can be used by adults and older children under supervision. The camera view makes it easier to guide safely, but we recommend adult supervision when used for younger users.
Can I re-use my blue tips?
Yes. The Blue tips can be washed and then re-used as many times as needed.
How fast is shipping?
Orders are typically processed within 24–72 hours. Delivery usually takes 4–8 business days, depending on your location. You'll receive tracking details as soon as your order ships.
United Kingdom:
Estimated delivery time is 4-8 business days
Europe:
Estimated delivery time is 5-10 business days
International:
Estimated delivery time is 5-10 business days
Please note that delivery times may vary slightly during peak periods or due to courier delays.
Order Tracking
All orders include Tracked Delivery.
Once your order ships, you'll receive an email containing your tracking number so you can monitor your delivery in real time.
You can also track your order at anytime using our Track Your Order page.
What happens if my order is delayed?
Occasionally, delivery may take a little longer due to courier delays, high demand, or customs processing. If your order hasn’t arrived within the estimated delivery window, please contact us at support@sterally.com and we’ll help track it down for you.
Do you offer free shipping?
Yes, we offer free shipping on selected orders and promotions. Any available free shipping offer will be clearly shown at checkout before you place your order.
What if I entered the wrong shipping address?
Please contact us immediately at:
If your order has not yet shipped, we will update the address.